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General Terms & Conditions

1. In addition to Esso’s own terms and conditions of use of Nectar card and issuance or spending of Nectar points at participating Esso branded service stations, general Nectar terms and conditions (and the Nectar privacy policy) apply to the use of Nectar card and collection or redemption of Nectar points and can be found at: https://www.nectar.com/about/privacy-and-legal/terms-of-use.
2. Esso may collect personal data in relation to questions submitted to its Customer Care department, to which the following privacy terms apply: website privacy policy or in relation to Nectar account information uploaded into the 'Esso App', in relation to which the following privacy terms apply: Esso App privacy policy.
3. Esso reserves the right to cancel, terminate, suspend or change the ability to collect and or redeem Nectar points at Esso branded service stations without notice (including, but not limited to suspension arising out of non-availability of the App or technical failure generally or at a particular Esso branded service station). Esso shall not be responsible for any losses suffered or incurred as a direct or indirect result of the act of cancellation, termination, suspension or change in the availability of the Nectar scheme at Esso branded service stations. Nothing in these terms shall limit Esso’s liability for death, personal injury or fraud.
4. The terms and conditions for use of Nectar card and issuance or spending of Nectar points at participating Esso branded service stations may be amended, varied and/or supplemented by Esso Petroleum Company, Limited (“Esso”) at any time in its absolute discretion and without prior notice.

Nectar Issuance Terms and Conditions

5. You must present your Nectar card or Nectar key tag at the time of your purchase at participating Esso branded service stations to qualify for any Nectar points or have previously added your Nectar card details to your Esso App account. Nectar points cannot be awarded retrospectively.
6. Nectar collectors can earn 1 point per litre of Esso Synergy™ fuel or 2 points per pound spent on carwash, lubricants or shop products at participating Esso branded service stations.
7. Points collected at participating Esso branded service stations will be credited to your Nectar account by Nectar 360 Limited and included in your statement for redemption via existing Nectar redemption options.
8. Transactions using Key Fuels or UK Fuels bunker card(s) are not eligible for Nectar points.
9. Nectar points issued on all transactions are capped at 100 points for unleaded and 250 points for diesel purchases and £200 for spend in shop.
10. Restrictions may be placed on the issuance of Nectar points at participating Esso branded service stations. Esso may not issue Nectar points on transactions it considers to be above reasonable use or where it suspects fraudulent activity without any notice. Esso’s decision on these circumstances is final.