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Frequently Asked Questions

Fuelled with curiosity? Get the answers here.

Tesco Clubcard FAQs

a) At Esso branded service stations with a Tesco Express shop you’ll collect one Clubcard point for every £3 spent on petrol or diesel. You can claim Clubcard points on the first 100 litres of each fuel purchased. For car washes or any other in-store purchases, collect 1 point for every £1 you spend. Sorry you can't collect points on tobacco or tobacco related products, lottery, stamps, prescription medicines, infant formulae milk, Tesco gift cards, 3rd party gift cards, saving stamps, in-store concessions, Paypoint payments or for purchases of some Tesco Bank products.

b) Bonus points
From time-to-time Esso may run promotions granting additional points. Further details will be available when a promotion is running.

Yes, all Esso branded service stations that have a Tesco Express shop attached now accept Clubcard vouchers towards payment for fuel or shop purchases. Both paper vouchers and digital vouchers on the Tesco Clubcard app are accepted – just present them before you pay.
In particular, the Tesco Clubcard app is a great way to see your Clubcard points balance and turn them into Faster Vouchers which can then be used within 24 hours.
Terms apply and certain shop products are excluded. See https://secure.tesco.com/clubcard/help/terms-and-conditions for more details.

Esso works in partnership with Tesco at nearly 200 stores and this means you can collect Clubcard points and use Clubcard vouchers at any Esso branded service stations with a Tesco Express shop. To find your nearest Esso branded service station with a Tesco Express shop please visit Esso Fuel Finder.

Please visit the Tesco Clubcard registration page of Tesco’s website.

Contact the Tesco Clubcard helpline (0800 59 16 88) open Monday to Friday 8am to 8pm, Saturday 9am to 6pm (closed Sundays) or via the Clubcard team contact form.

You don't have to shop at Tesco to use Clubcard points. There are over 100 rewards you can exchange your points for other than Tesco shopping, including your Clubcard vouchers at Esso in order to secure a fuel discount. Both paper vouchers and digital vouchers on the Tesco Clubcard app are accepted – just present them when you pay.

Yes, at Esso branded service stations with a Tesco Express shop, you’ll collect one Clubcard point for every £3 spent on petrol or diesel. You can claim Clubcard points on the first 100 litres of each fuel purchase.

Clubcard points awarded will be shown on your receipt at the time of purchase. Your quarterly Tesco Clubcard statement (issued four times a year by Tesco Clubcard, usually in February, May, August and November) will show you the number of points awarded at Esso branded service stations under the Tesco Clubcard points summary detail. You can also visit 'My Tesco Clubcard Account' to see transaction details.

Yes, the Clubcard App has a digital copy of your Clubcard which can be scanned at the till at any Esso branded service station with a Tesco Express shop. It also carries digital Clubcard vouchers which are now accepted towards payment for fuel or shop purchases when paying in store.

Where payment has been made using two means of payment (e.g. using a fuel card for fuel and then cash/credit card for store items) the customer should ask for the Tesco Clubcard to be processed before each part of the separate payments (certain products are excluded. See terms and conditions for details).

Customers must present their Tesco Clubcard at the time of purchase. Unfortunately, it is not possible to credit Clubcard points retrospectively.

Esso restricts the frequency with which a Tesco Clubcard may be used at Esso branded service stations and the maximum number of points per fuel or shop purchase to help prevent fraud. Any promotional or bonus points issued will not count towards these limits.

Clubcard points earned at Esso branded service stations with a Tesco Express shop should typically appear on Tesco Clubcard accounts by midday the following working day.

On your Tesco Clubcard quarterly statement, points from Esso fuel are shown in the section that breaks down your points earned at Tesco and with other partners. However, if you look at a transaction level, they appear like a normal Tesco spend, but will usually have ‘Express’ in the name of the location where the points were earned.

From time to time Esso may run promotions using barcodes on coupons. Coupons may be distributed by being sent to customers, for example, in the Tesco Clubcard quarterly voucher statement or printed on customer receipts to be used on a subsequent visit.

The Tesco Clubcard operation is managed by Tesco Clubcard. Any queries regarding your Tesco Clubcard should be directed to Tesco Clubcard - the contact details are on the reverse of your Tesco Clubcard. You can contact the Tesco Clubcard helpline (0800 59 16 88) open Monday to Friday 8am to 8pm, Saturday 9am to 6pm (closed Sundays) or via the Clubcard team contact form.

Tesco Clubcard points will be issued on payments by cash, credit card, debit card, and fuel cards accepted at Esso branded service stations with a Tesco Express shop (Esso Card, Allstar, Shell Europe, BP Plus, Fuel Genie and Key Fuels cards).

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